For all general inquiries, support, assistance, or just to say hello, please use one of the methods below. We look forward to hearing from you. Phone (888) 246-2656 (Monday – Friday, 8:30am – 5:00pm MST) Address 1880 S 57th Ct.Boulder, CO 80301 Contact Us URLThis field is for validation purposes and should be left unchanged.About YouYour Name(Required) First Last How Can We Reach You?We would love to chat with you. How can we get in touch?Preferred Method of ContactEmailPhoneYour Phone(Required)Best Time to Call You(Required)Select A TimeEarly Morning: 7:00 am – 9:00am MSTLate Morning: 9:00am – 11:55am MSTNoon: 12:00pm – 12:55pm MSTEarly Afternoon: 1:00pm – 2:30pm MSTLate Afternoon: 2:30pm – 4:00pm MSTEarly Evening: 4:00pm – 5:00pm MSTYour Email Address(Required) Email Address Confirm Email Address What are you contacting us about?Choose an option below to let us know what you are contacting us about. Depending on your selection you may be asked more questions. Please complete as much as you can so we can provide better response. Thank you!Subject(Required)General InquiryOnline OrderProduct QualityIngredient QuestionComplimentsSuggestionsDonation / SponsorshipBusiness InquiryOnline Order InquiryType of Order Inquiry(Required)Please choose of the following options Cancel Order Order Status Update Shipment / Tracking Status Missing Items in Order Received Wrong Items in Order Other Order NumberOrder Inquiry(Required)Tell us how we can assist with your orderProduct Quality IssueIf you’re reporting more than one product, please complete a separate form for each one. This helps us match the correct lot number with the correct product.Type of Quality Issue(Required)Please select the general category that best matches the type of quality issue you experienced. You’ll have a chance to provide more specific details and describe the issue further in the next section. Taste Quality Ingredient Shortage Packaging Issue Heat Damage / Chocolate Bloom Foreign Object Type of product(Required) Chocolate Bar Bites – Pouch of Individually wrapped chocolate Cups – 2-pack of filled cups What Type of Bites?(Required) Square-Shaped Everyday Bites Holiday-Shaped Seasonal Bites What size Bites Packaging?(Required) 3.5oz (100g) – 10 pieces per bag 7.5oz (200g) – 20 pieces per bag What Size Chocolate Bar?(Required) Large Bar – 3.2oz (90g) Mini Bar – 1.3oz (37g) Is there a Filling in the bar?(Required) Yes No What type of Chocolate?(Required) Milk Dark Which flavor of Milk Chocolate Large Bars?(Required)Select FlavorMilk ChocolateAlmonds & Sea Salt in Milk ChocolateHazelnuts in Milk ChocolatePecans, Cookies & Sea Salt in Milk ChocolatePistachios & Sea Salt in Milk ChocolatePretzel in Milk ChocolateSalted Peanut Butter in Milk ChocolateToffee & Almonds in Milk ChocolateWhich flavor of Dark Chocolate Large Bars?(Required)Select FlavorAlmonds & Sea Salt in 55% Dark ChocolateAlmonds & Sea Salt in 70% Strong Dark ChocolateAlmonds, Toffee & Sea Salt in Dark ChocolateCherries & Almonds in Dark ChocolateChilies & Cherries in Dark ChocolateCoffee Crunch in Dark ChocolateDark 55% ChocolateExtra Strong 77% Dark ChocolateExtreme Dark 88%Ginger in Dark ChocolateHawaiian Sea Salt in Dark ChocolateOrange Peel in Dark ChocolatePeppermint in Dark ChocolateRaspberries in Dark ChocolateRich 65% Dark ChocolateStrong 70% Dark ChocolateWalnuts & Sea Salt in Dark ChocolateWhich flavor of Filled Chocolate Bars?(Required)Select FlavorMint Creme in Dark ChocolateSalted Almond Butter in Dark ChocolateSalted Caramel in Dark ChocolateSalted Peanut Butter in Milk ChocolateWhich flavor of Mini Chocolate Bars?(Required)Select FlavorMilk ChocolateHazelnuts in Milk ChocolateToffee & Almonds in Milk ChocolateAlmonds & Sea Salt in Dark 55% ChocolatePeppermint in Dark ChocolateRaspberries in Dark ChocolateRich 65% Dark ChocolateAlmonds & Sea Salt in Strong 70% Dark ChocolateWhich flavor of Everyday Square-Shaped Bites?(Required)Select FlavorCoconut in Dark ChocolateMint Creme in Dark ChocolatePeanut Butter in Dark ChocolateSalted Almond Butter in Dark ChocolateSalted Caramel in Dark ChocolateWhich flavor of Seasonal Holiday-Shaped Bites?(Required)Select from the list below, starting with the shape (e.g., heart, egg, pumpkin, tree), then choose the flavor that matches your product.Select by Shape & FlavorHeart-Shaped: Very Cherry in Dark Chocolate BitesHeart-Shaped: Salted Caramel in Dark Chocolate BitesHeart-Shaped: Peanut Butter in Milk Chocolate BitesEgg-Shaped: Almond Butter in Dark Chocolate BitesEgg-Shaped: Marshmallow in Milk Chocolate BitesEgg-Shaped: Peanut Butter in Milk Chocolate BitesEgg-Shaped: Salted Caramel in Dark Chocolate BitesPumpkin-Shaped: Peanut Butter in Dark Chocolate BitesPumpkin-Shaped: Pumpkin Spice in Milk Chocolate BitesTree-Shaped: Marzipan in Dark Chocolate BitesTree-Shaped: Peppermint in Dark Chocolate BitesTree-Shaped: Peanut Butter in Milk Chocolate BitesWhich flavor of 2-pack Cups?(Required)Select FlavorAlmond Butter in Milk ChocolatePeanut Butter in Milk ChocolateSalted Caramel in Dark ChocolateAlmond Butter in Dark ChocolatePeanut Butter in Dark ChocolateHow many units of this product were affected?(Required)For example, if you purchased three of the same item and all were affected, enter “3.” Product Best By Date(Required)The Best By date is printed on the product packaging. It may appear on the front, back, or individual wrappers depending on the product type.Product Lot Number(Required)The Lot Number is the long-format date and time stamp printed above the Best By date (e.g., 010524 0655). If multiple lot numbers, enter all separated by commas.Store and Purchase DetailsPlease share where you bought the product, the store location, and the approximate date of purchase. This helps us better understand where and when the issue may have occurred.What Store did you purchase the product from?(Required)Enter the name of the store where you purchased this productCountry(Required)Select the country where the store is located. United States Canada City Where You Purchased the Product(Required)Enter the city where the store is locatedState(Required)Select the state where the store is located.AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificCanadian Provinces & Territories(Required)Select the region where the store is located.AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukonWhen did you purchase it?(Required)Please give us an approximate date of when you purchased this productHelp Us Understand the IssueShare anything you noticed about the product, such as appearance, texture, taste, packaging, or anything unusual. You’ll also have a chance to upload photos to help us better understand the issue.Describe the Quality Issue You Experienced(Required)Attach a PhotoIf you have photos that help show the issue, such as damage, packaging concerns, or a foreign object, please upload them here. Clear images help us better understand the problem and investigate further. Drop files here or Select files Accepted file types: jpg, jpeg, png, bmp, Max. file size: 50 MB. Thank You for Sharing Your ExperienceThank you for sharing your experience. Let us know where to send your coupon so you can enjoy the product as intended. We respect your privacy and never sell or share your personal information. Your Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands What would you like us to know?Please let us know how we can assist youYour Comments/Questions(Required)Ingredient QuestionsUse this section to let us know which product or ingredient you would like more information aboutWhich Product or Flavor do you have a question about?(Required)Which Ingredient do you have a question about?(Required)What is your Ingredient question?(Required)ComplimentsWe love hearing from our consumers! Please use this section to tell us what you love about ChocoloveShare the Love(Required)SuggestionsPlease use this section to share your suggestions for ChocoloveWhat Suggestion would you like to share with us?(Required)Donation or SponsorshipUse this section to let us know more about your event or organization What is the name of your Organization?(Required)Tell us about your Organization and it's mission(Required)Help us learn about your organization and why Chocolove’s support would be beneficialLink to Your Organization's Website(Required) What type of Donation or Sponsorship?(Required)Please indicate what type of donation or sponsorship you are requesting Gift Basket for Silent Auction Sampling / Tasting Event Volunteer / Staff Appreciation Gifts Fundraising Event Financial Sponsorship Other How will you recognize Chocolove's donation to your organization? Facebook Post Instagram Post Other Social Media Printed Brochure / Handout Email Blast / Newsletter Other type of Donation or Sponsorship(Required)Please provide a short description of the type of donation or sponsorship you are requestingWhat is the date of your event?(Required)Please provide if you are requesting a donation for a specific eventHow many people will be attending your event?(Required)Please provide an estimate of how many people will be attending your eventHow many Volunteers or Staff appreciation gifts(Required)Please provide a close estimate of how many people will be receiving appreciation giftsWhat kind of Financial Sponsorship is your organization requesting?(Required)Please provide a dollar amount CAPTCHA
